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Frequently Asked Questions (FAQs)


When do the boxes ship out?

We ship the 24th-26th of each month, boxes arrive in 1-4 days. If you order before the 14th at midnight you'll receive your box by the end of that month. If you order on the 15th or after you'll receive your box the following month. *The December box ships 18th, we guarantee delivery before the 25th.

Can I cancel anytime?

Yes, there are no contracts. You can cancel within your customer account, you can login on the homepage or here: https://thenomadik.com/customer/login
PLEASE NOTE: If you let your subscription renew then cancel after the renewal date (4th at midnight) you will still recieve the shipments associated to your renewal, your subscription will not renew after that. If we expedite a shipment and your subscription is active you will auto-renew for the current month. If you purchase and then cancel right away this disables the next renewal, you will still get your shipments associated to your order.

How does the subscription process work?

Just pick your plan, sign up, and fill out your profile. A themed adventure box will arrive on your doorstep, get ready to plan your next trip!

Does everyone get the same box?

Everybody could get the same box, but not always. We ask you to fill out your profile questions in order to understand your interests and favorite activities. Our goal is to tailor the box to your interests.

How much value is in each box?

At minimum there will be $45.00 of value in each box. Our goal is $50.00 of value in each box, many boxes have over $50.00 in value.

How do I know what’s going to be inside the box?

We focus on new, unique, and multi-functional items. We can’t you tell exactly what will be in the box, that would ruin the surprise! Here are the categories we look to put inside: gear, tools, accessories, food/energy, educational (travel tips, survival guides), inspiration, and The Nomadik Challenge Card.

I live in a hard to reach area, what if there’s a problem with my box arriving?

You can let us know ahead of time, also as soon as your box ships you automatically get a tracking email.

Can I return or exchange my box?

You may return your box for a full money back refund if the box and products are in original condition. We don't provide shipping for returns. If you have a concern or question please email us at [email protected]

What is the 100% Satisfaction Guarantee?

Our goal is to get you excited about planning more trips. If you don't like an item, or you already have it we'll send you a new item. You don't need to send anything back. We'll send you a product list, you can pick a product with equal value, we'll ship it to you free of charge!


Brands we work with

outside
mizu
Mountainsmith
GSI
Rumpl
mpower
morakniv
klymit
Power Practical
Gear Aid
Power Practical
Parks Project
Baggu
BirkSun
LifeStraw